Under the terms of the consent decree, AT&T will make a voluntary payment in the amount of $700,000 to the U.S. Department of Treasury. And it will refund individual customers affected by these changes. AT&T has also agreed to an extensive compliance plan, which includes: consumer notification, training of customer care representatives, and periodic compliance reports to the FCC. AT&T must also conduct additional searches of its records to identify improperly switched consumers and ensure appropriate refunds.
Marty Richter, a spokesman for AT&T, downplayed the significance of this agreement, He said that the consent decree involved less z connector iphone case than 0.03 percent of its wireless customers, who inadvertently had a monthly data plan added to their account after getting a new smartphone through a warranty or insurance exchange or after relocating, He added that AT&T had already discovered and corrected the issue by Nov, 2010, and had given refunds to customers who contacted AT&T, "Based on a review of our refund process, we believe a vast majority of those customers affected by the billing error have already been made whole," Richter said, "But as part of the decree we'll be providing a bill-page notice to affected customers, offering refunds, and giving them the option to return to a data pay-per-use plan, or to have a data block applied to their phone."Updated 6 p.m, PT:This story was updated with statements from AT&T..
The Federal Communications Commission announced Tuesday it has reached a $700,000 settlement with AT&T over claims that the carrier overcharged wireless data customers. AT&T has agreed to pay $700,000 to the federal government to resolve complaints that that the company switched certain consumers to its mandatory monthly wireless data plans even though it had promised they could retain their existing pay-as-you-go data plans, the FCC announced Tuesday. AT&T has agreed to refund excess charges paid by these "grandfathered subscriber," which could be as much as $25 to $30 a month, depending on data use, the Federal Communications Commission said in a press release. AT&T began transferring customers to to its monthly data plans in November 2009 shortly after the carrier required first-time smartphone subscribers and existing subscribers that upgraded their devices to enroll in the mandatory monthly data plans.
In the hierarchy of durable phones, the Samsung Rugby Pro is rugged light, What it lacks in thick, rubbery armor, it makes up for with push-to-talk and the most advanced Android capabilities I've seen on a phone of this type, Flaps like this headset jack cover snap into place to keep out dirt and water, The styled sides are fairly flush with the phone's screen, not recessed, On the plus side, the display is easier to read, On the downside, it's z connector iphone case also easier to break, The physical buttons are easier to press with gloves, but you'll still have to remove them to touch the screen..
You can use a coin to secure the Rugby Pro's back panel. I like the raised, grippy buttons on the Rugby Pro's spine, and that convenience key above the volume rocker can trigger any app, including push-to-talk. The 5-megapixel camera and flash are actually really good, a surprise for a rugged phone, where a good shooter usually takes the back seat. I may have thrown the phone a little harder than I intended on a carpeted surface (not the concrete pictured), but the back panel immediately popped up. Make sure you screw that down well.