"We faced significant supply constraints in the third quarter, which clearly affected net (customer additions)," de la Vega said on a conference call with analysts today. AT&T disappointingly added only 151,000 contract customers. But facing the same issues, Verizon added 1.5 million contract customers. "AT&T, in short, is no longer a share gainer," said Craig Moffett, an analyst at Sanford C. Bernstein. Both Verizon and AT&T were expected to post stronger iPhone figures, suggesting Apple may post disappointing iPhone sales when it reports its quarterly results on Thursday.
Beyond wireless subscribers, AT&T has been attempting to drive growth in areas, adding cellular connections to everything from dog collars to cars and even to the home with its security service, AT&T, however, had to answer questions on how it can pump up customer growth again after seeing such a dramatic decline in the third quarter, De la Vega said that he expects performance to improve in the fourth quarter with a larger supply of iPhones and other mobile devices uag plasma iphone xs max protective case - cobalt reviews such as tablets, "I feel very comfortable where we will be in a position to add more customers as (iPhone) supply becomes available," he said..
The launch of the latest iPhone 5 isn't any different than prior launches, de la Vega added, noting that carriers have to deal with a large spike in orders initially, which ultimately slows down and becomes more reasonable. He said that on days when there are supplies of iPhone 5 units available, the company is able to add a net 5,000 to 10,000 customers in a single day. AT&T's results underscore the importance of the iPhone and smartphones to the company. De la Vega said that 64 percent of its base of customers who have contracts own smartphones, and smartphones make up 80 percent of sales.
The company sold 6.1 million smartphones in the quarter, up from 4.8 million a year ago, While the iPhone represents customer growth, the blockbuster smartphone comes with a price in the form of hefty subsidies AT&T must pay Apple, While subsidies represent a standard industry practice, the carriers pay a uag plasma iphone xs max protective case - cobalt reviews much higher subsidy to Apple than to other phone manufacturers, That hurts AT&T the most, which regularly has the highest iPhone sales quarter after quarter, and has the largest base of iPhone users thanks to its previous exclusive agreement with Apple..
The company is looking to address the subsidy issue by offering a broader array of devices. De la Vega noted that the company will have a wide variety of options for the holiday quarter, citing the Lumia 920 Windows Phone from Nokia as a potential alternative. HTC, LG, Sony, and Samsung also have a number of phones for AT&T this quarter. "There's a great opportunity to drive subsidies down with devices with great technology that's cheaper to make," he said. The carrier likely sold around 1.3 million iPhone 5 units, compared with 651,000 at Verizon. It continues to be more reliant on the iPhone than its competitors though.